Customer Service Executive

September 2, 2015

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Responsibilities:
• Provide continuous technical support via telephone and email related to the product
• Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem.
• Identify the level of technical knowledge and adjust technical communications to solve customer’s problem.
• Conducting basic probing to determine the next action for any software related to enquiries

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in IT Field.
• Required language(s): English
• Ability to speak in Mandarin will be added advantage (Applicable for mandarin allowance)
• Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
• Training will be provided.

Salary & Benefit

• 5 working days in a week
• Incentives: can earn unlimited per month.
• Rest & relax area (pool & foosball table, etc)
• Gym and shower facilities.
• Quarterly staff recognition and appreciation

华语客服员

职责

-接听新加坡客户电话,关于产品询问,意见以及投诉
-提供准确的信息与资料给客户
-与团队合作以达到每月的设定目标

要求资格

-SPM至少五科及格
-拥有良好的沟通能力(英语和华语)
-鼓励应届生申请,公司将提供培训

员工福利

-一周工作五天
– 可赚取无限佣金
-拥有舒适的休息室,gym和其他设备
-拥有职业发展机会,升职机会
-升值机会: Customer Service Executive > Product & process expert > Team Leader > Senior Team Leader > Assistant Manager > Manager > Senior Manager.

工资: >RM 2500

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How to Apply

Email: wong.shu.yi@aegisbpo.com.my
contact no: 0164417413

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