Customer Service Consultant (Call Centre)

October 24, 2015

NOTE: This job listing has expired and may no longer be relevant!

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Job Description

Customer Service Consultant (Call Centre)
KLCC / Bandar Sunway
Basic Salary: RM2500 – RM4300

Responsibilities:
– To be responsible and dedicated to all incoming telephone enquiries / e-mails / fax or e-service from customers, problems and complaints relating to client’s products and services, with the objective of resolving issues as timely, providing first excellent contact resolution
– Working Location: Either Menara Maxis, KLCC / Sunway Annexe, Bandar Sunway

Requirements:
– Willing and able to work 5 days a week (2 off days / week not fix)
– Able to work on rotational shifts including night shift (if and when required), weekends and public holidays
– Minimum is Sijil Pelajaran Malaysia (SPM), Diploma or Bachelor Degree in any field
– Experience in customer service / contact centre is an added advantage
– Ability to read, write and converse fluently in English and Bahasa Malaysia
– Fresh graduates / Entry level applicants are encouraged to apply (training will be provided)
– Basic computer skills in Windows Environment and Microsoft Office applications including MS Outlook, Word, and Excel.
– Typing proficiency of 35 wpm and accurate data entry skills.

Remuneration package:
Basic Salary: RM2500 – RM4300 (commensurate with qualification & experience)
Fixed Allowance: RM100 – RM300
Shift Allowance: RM200 – RM300
Overtime: RM100 – RM500 (unlimited)

Interested candidates are required to email their updated resume to: mim.johari@brandtinternational.com

Please be advice that the interview will be held at:

Brandt International
Level 3, Tower 8, Avenue 5,
Horizon Phase 2, No. 8,
Jalan Kerinchi, Bangsar South,
59200 Kuala Lumpur

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How to Apply

Interested candidates are required to email their updated resume to: mim.johari@brandtinternational.com

Please be advice that the interview will be held at:

Brandt International
Level 3, Tower 8, Avenue 5,
Horizon Phase 2, No. 8,
Jalan Kerinchi, Bangsar South,
59200 Kuala Lumpur

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